Privacy Policy
Effective date: July 19, 2026
CallBack Pro ("we," "us," or "our") operates the website getcallbackpro.com and provides missed-call text-back services for businesses. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
- Contact information you provide directly, such as your name, phone number, and email address, when you contact us, use our website chat widget, book a demo, or call our business number.
- Communication records, including text messages, call logs, and chat messages exchanged with us in connection with your inquiry or our services.
- Basic website usage data collected by our hosting and analytics providers, such as pages visited and general device information.
How We Use Your Information
- To respond to your inquiries and provide customer support.
- To schedule and manage appointments and demos.
- To provide and improve our services.
- To send service-related text messages you have opted in to receive.
SMS/Text Messaging
By submitting your phone number through our website chat widget, or by initiating contact with our business phone number, you consent to receive informational and customer-care text messages from us related to your inquiry. Message frequency varies based on your interactions. Message and data rates may apply. Consent is not a condition of purchase.
You can opt out at any time by replying STOP to any message. Reply HELP for assistance.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold or shared with any third parties.
Sharing of Information
We do not sell your personal information. We share information only with service providers who help us operate our business (such as our communications and hosting platforms), and only as needed to provide our services, or where required by law.
Data Retention & Security
We retain communication records only as long as needed to provide our services and meet legal obligations, and we use reasonable safeguards to protect your information.
Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us using the details below.
Contact Us
CallBack Pro
Victor, NY
Phone: (585) 659-1633
Email: hello@getcallbackpro.com
We may update this policy from time to time. The latest version will always be posted on this page.